When scheduling appointments, we expect you make all attempts to keep your reserved appointment day, date, and time.
If unexpected events interfere with your appointment, we ask you to call and cancel your appointment with at least 24 hours notification. However, if you are able to give us earlier notice, we appreciate it so that our scheduling team can have ample time to offer your appointment to another patient.
If you are unable to give 24 hours notification, a non-refundable $50.00 fee will be charged to your account. You will be notified of this via mail.
We will always provide a courtesy reminder phone call prior to your appointment(s), leaving messages if necessary and able.
Emergency situations will be taken into consideration. Please notify us if you have an emergency situation arise as soon as possible.